Claims

At Navigate we take pride in our ability to move quickly and provide a level of efficiency and expertise that non-specialized providers cannot offer. It’s at the time of a claim when policyholders really discover whether they have chosen the right company to protect their assets. The efficiency of our claims service is of high priority to which past claimants can attest.

Watercraft Claims

Navigate has the ability to settle watercraft claims around the world. We understand, and are sympathetic to the frustrations of the owner who is denied the use of his boat or equipment as a result of a claim incident, and we therefore work quickly to resolve any issues and finalise claims. This is of course is a two-way street and there is much the owner can do to speed the process.

Watercraft Claim Checklist

Items to accompany the fully completed claim form to ensure speedy claims finalisation:

• Valid copy of vessels COF, and valid copy Skippers COC
• Digital Photographs of damages
• Comparative quotations for repair / replacement, where applicable
• Copy of purchase invoices, where applicable
• Copy of Trailer registration papers where applicable

Marine Claims

You can download your specific claim form from our website.

Cargo Claim Checklist

• Fully completed claim form
• Insured's formal priced claim on their letterhead
• Claim against third parties and their response
• Bill of Lading
• Bill of entry
• T896
• Packing list
• Suppliers Invoice
• Customs Clearance document

Goods in Transit Claim Checklist

• Fully completed claim form
• Insured's formal priced claim on their letterhead
• Claim against third parties and their response
• Carrier's Waybill/ endorsed POD
• Driver and Crew statements
• Police reference and report
• Consignment note
• Packing List
• Original Insurance Certificate/declaration or Policy